Service Fusion covers the core FSM bases, but the interface is dated, mobile is limited, and there's no AI receptionist — at any tier.
Bottom line
TradesOS delivers a better mobile experience, AI SMS automation, and a faster setup for $116/mo less than Service Fusion's starting price.
No credit card · No contract · Set up in 10 min
Pricing at a glance
Feature comparison
Why shops switch
Service Fusion's interface is dated and takes weeks of training. TradesOS works from a browser in minutes — techs adopt it on day one because it feels like a modern app.
Service Fusion has no AI receptionist. TradesOS handles every inbound SMS automatically — qualifying the lead, booking the slot, and notifying your tech.
Service Fusion's mobile invoicing is limited. TradesOS lets techs send invoices the moment a job is marked complete — from any phone, before they leave the driveway.
Service Fusion starts at $195/mo for the base tier, then scales up. TradesOS is $79/mo flat, with no seat fees.
Our honest take
Best for
Mid-market HVAC or plumbing shops (10–30 techs) that need inventory management and are comfortable with a multi-week implementation.
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